360 degree Customer Care
It is the software for the management of reports and complaints, requests for intervention or booking services and all activities connected with a company’s customer service.
360 degree Customer Care
It is the software for the management of reports and complaints, requests for intervention or booking services and all activities connected with a company’s customer service.
CRM
It is designed with a view to CRM (Customer Relationship Management), which is aimed at communicating and integrating different business processes that make up the flow of information to and from the user.
Notifications
Complaints
Requests
CRM
It is designed with a view to CRM (Customer Relationship Management), which is aimed at communicating and integrating different business processes that make up the flow of information to and from the user.
Requests
Complaints
Notifications
CRM
It is designed with a view to CRM (Customer Relationship Management), which is aimed at communicating and integrating different business processes that make up the flow of information to and from the user.
Notifications
Complaints
Requests
Agorà software
runs:
Corporate data bank databases (structured by operational hierarchies), Users / Customers databases, shared with the Tariff management system.
Scheduling types of services for the management of interventions on the territory, Municipality by Municipality, area by zone.
The tracking of all incoming or outgoing communication to the customer or within the company.
The complete history of communications, reports, interventions and the management process of assignments based on the schedules.
Paid services, even by subscription, which may be connected to the waste tariff payments.
Reporting by programming.
Service analysis reporting; sending planning on mobile devices (smartphone / tablet).
Agorà software
runs:
Corporate data bank databases (structured by operational hierarchies), Users / Customers databases, shared with the Tariff management system.
Scheduling types of services for the management of interventions on the territory, Municipality by Municipality, area by zone.
The tracking of all incoming or outgoing communication to the customer or within the company.
The complete history of communications, reports, interventions and the management process of assignments based on the schedules.
Paid services, even by subscription, which may be connected to the waste tariff payments.
Reporting by programming.
Service analysis reporting; sending planning on mobile devices (smartphone / tablet).
Agorà software
runs:
Corporate data bank databases (structured by operational hierarchies), Users / Customers databases, shared with the Tariff management system.
Scheduling types of services for the management of interventions on the territory, Municipality by Municipality, area by zone.
The tracking of all incoming or outgoing communication to the customer or within the company.
The complete history of communications, reports, interventions and the management process of assignments based on the schedules.
Paid services, even by subscription, which may be connected to the waste tariff payments.
Reporting by programming.
Service analysis reporting; sending planning on mobile devices (smartphone / tablet).